This is a review of Tesla's Scottsdale Service Center.
Nicholas, Chris, Tim, Brett and the rest consistently provide the best service experience I've ever had as a car owner. I'm not exaggerating. These guys go above and beyond every time and always give 100%. They address issues they notice that I haven't even mentioned. They give me another Model S as a loaner car, which is incredible and couldn't ask for more.
Today I received my car back from service, and again they knocked it out of the park. Owning a Tesla has been one of the best car ownership experiences I've ever had. The service is exceptional and everyone there is on salary. Nobody is commissioned, so there is no incentive to sell you anything that you don't need. What's more, the service centers operate on a "no profit" model, so most everything is done at cost.
Thank you Tesla Scottsdale! :)