Excellent experience from start to finish with each tech that worked with me. I am extremely picky about my nails and know exactly what I like, even when challenged with a different technique, Jay explained to me what the best option would be for me and she did a fantastic job on my pink and white set, never rushing through any point, even while acknowledging other clients coming in and answering calls. My nails turned out beautiful! The real testimony will be when they have some growth so I can see if I will be dealing with any lifting, but until then I am more than satisfied. My pedicure turned out better than I asked for, with wonderful attention to detail and precision on the design. Everyone was so friendly and I absolutely will be returning!