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| - We will no longer come here. On more than one occasion, they have not supported products that we've purchased with them (even though we had the receipt, and packaging with their bright orange, hand-written price sticker). We have an issue with a SMOK device that we purchased, brought everything back, and she denied that they ever carried it, and told us to come speak with the kid that sold it to us. Previously we had purchased a new sub-ohm tank (a couple of them actually because were clumsy) and had gone in to purchase more coils for it on the day we were pushed to just buy a whole new mod (at $110, nonetheless) but despite them swearing that they always have coils for that particular tank, they then told us they no longer do.... the new SMOK only has just over 200 puffs on it, still on its first tank of fluid, and it won't function properly. We were going in to ask for help, as there is not any troubleshooting available for this one, only to be told that they've never carried that, and we should just change the coil (already did that, to no avail). So be warned, if you want to waste hundreds of dollars here, just to be lied to, go right on ahead. You would think that since we had been repeat customers despite previous issues, you'd want to keep that cash-flow...
Updated to add: We determined the issue was that the device was sold to us with two different strength batteries.... no fix for the damage that caused.
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