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  • Come prepared and bring a book. This review is for Labor Day Monday... I know... it was a couple of week's ago... but hopefully ya'll will find this helpful to temper your expectations. The service issues for us were not a lack of people... there were 6 individuals all together that delivered food to the 8 - 10 cars that were there at all times during the 45+ min from pull in to finish paying. We did not go inside... and there were 3 or 4 cars in the outer area but there were plenty of spaces so it shouldn't have been packed inside... we never saw any patrons come or go from the inner restaurant area. We pulled up with our lights on and having already discussed the menu before hand... we read the reviews and wanted to head off an ordering delay... and it took ~2 min for the order person to get to us and ask if we needed a menu... she was willing and able to take our order right then and there. She did not read back the order (should have been a warning flag) but we were so happy to start the process quick we didn't think of a read back 3 min later (yes... we timed it) a different server came out and delivered our drinks... by hand... no tray... she had to go back in and retrieve more drinks for the car next to us... they wanted napkins... she didn't have them... so back in... get napkins... run out. I watched all 6 of the servers... they all have aprons... NONE of them have straws or napkins or spoons or anything in them... why do they have them??? Meanwhile... 2 cars had pulled in... with their lights on... and none of the food delivery folks asked them if they needed a menu... that is when we realized that there was only ONE order taker??? Puzzling again... they had the people... but I guess since they can't remember napkins, spoons and straws they don't get to take orders??? We had 10 more min to wait for our tray of food after the drinks were delivered. Hubby got a Retro Bomb... a milkshake / sundae all in one... I didn't bother to take a picture since he chose vanilla ice cream with a vanilla shake on top. There was plenty of chocolate sauce in the bottom... and it took him quite awhile to finish it... so he was amused during the wait at least. I ordered my Carolina Dog with the Mayo Mustard combo sauce... just to be sure I didn't get too much mustard... the dog was snappy, the bun was crunchy on the inside and otherwise soft. The slaw was nothing memorable, but not too soupy either. Hubby ordered the foot long with cheese sauce... it came out with just shredded cheese sprinkled over it... the hot dog was snappy and well grilled... the bun was stale... several days old kind of stale... the bun needed gooey cheese sauce to save it.... alas... it was terrible. The fries were crisp yet creamy, we love the natural cut with the skin still on... they were COVERED in salt... and by the time we were done so were we from trying to brush the excess salt off... but having done that they tasted great. The onion rings were really crunchy, well cooked, and the sauce cut the grease. We had a 14 min wait after we turned our lights on for the same order girl to come back and give us our total... we handed her our card... waited another 10 min to get the receipt back for signage... and tip... no details... did we pay more for cheese sauce that we didn't get? Who knows? We live 2 miles from this location... we will likely go back... but next time we'll try inside.
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