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  • So we spoke to a realtor about wanting to upgrade our home among other things, and were directed to Nova Home Loans. All I can say is WOW. It was a phone consultation but their phone etiquette is amazing. Initial call was to John, I filled him in on the ideas and plans talked over with my realtor and he was very helpful and knowledgeable about the current real estate market. He passed my information to an associate, Dennis, who later called to take our information to see where we stood. The whole process was very pleasant, quick, and educating. Dennis made sure to lay everything out on the table for us so we understood our options. The consultation was in geared towards our best interest. No pressure at all. He even extended temp use of their online portal so we can get work on our own. Professionalism + kindness + patients = Amazing customer service. If your in the market for a home and want the financial part of your house hunting to be a breeze, give them a call. We all know how the headache that comes with working with brokers, but thanks to Nova, I know where to put my trust when I want to invest in property.
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