Let me start off by saying I LOVE the Acai Bowls at Nekter!!! They are far superior to Thrive and ChopShop.
The reason for the less than 4-5 star rating is due to the amount of time it takes both to put in an order and to receive the order. Every Nekter I have been to has on only person taking orders... Even during the busy breakfast & lunch rushes!! Often times the line to order is so long it takes over 15mins just to get up to the front. And then it often takes another 20mins to receive your order. (This location seems the be far worse than the others I have frequented.) For that kind of time I could have a hot breakfast or lunch at a restaurant with table service. Often times there seems to be a lot of extra employees standing around behind the counter chatting to the employees actually working... Why aren't they helping?... Why are they distracting the employees trying to complete my order? Maybe Nekter could lower prices and improve service time if they cut back on unnecessary payroll. LoL!
I also wish they offered more that one size bowl. The current size is huge! Which is great for the price point but not when you can't finish it all without a friend.
Regardless, I will continue to return to Nekter... Because like I said before the Acai Bowls are the best around!!