I used the iPad app to order our order last night. It showed the tracker all the way up to the delivery portion.. The pizza never came so about a half hour later I called. The first time I called the guy who answered the phone didn't care to hear what happened.. And just put in a new order. I checked my email for the first order and I received a confirmation # and they charged my card. So I called back to ask if I'm going to have to pay AGAIN for the pizza (same order 2 different prices btw) naturally they made us pay for the second order. The guy who answered the phone did not give me the time of day AGAIN. And instead of answering "hello this is dominos.." The guy answered with "your pizza is on the way." And hung up.. Sooooo that leaves us with
Customer service: 0 stars
Don't use the iPad app.
I usually never have a bad experience with Dominos. But I will never order from this particular one ever again.