This place is next to a restaurant I go to at kraft twice a week.
Both times I've been here have been around lunch time so obvious donut shops are not the busiest around this time. Customer service was good and prompt both times.
I usually get iced coffee but I have tried their Thai Iced Tea without Boba and they make it very creamy and good. I recommend thick drink from here if you are wondering what to get.
The donut I got was big bad at all but it was not the softest texture. Tasted fried w a hint if sweetness. I think this is a good place to fulfill your sweet tooth.