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| - Review strongly based on SERVICE, from one time only. Upon walking in, we were seated immediately (cool). As we sat down, our waitress tended to the table next to us quickly after seating us before asking us for a drink order. Eventually... we got our water and hot tea. When I asked what was their specialties or famous plates, our waitress had some difficulty with communicating. Limited English, totally fine! However, my waitress informed my mom and I that they ONLY had beef dumplings available. A party that entered after us immediately received water and hot tea. We opted for the "ONLY" beef dumplings available, hot and sour soup, and another protein dish. Our dumplings were served on a cold white plate, as all the other tables around us were served in the typical steam container. Odd, right? After waiting for 20mins for some damn hot & sour soup (it wasn't very busy), we decided to pay and leave after only eating 7 sadly served dumplings.
After speaking to the manager (owner?) - she was nice and cordial - and had gladly informed me they had several other options in dumplings. Umm what? She went on, "the beef dumplings was probably the only quick serve dumpling readily made. All the other ones need to be made and might have taken a while."
Bottomline, I was provided sorry excuses for the nonavailability of food. It didn't make sense that the party after us were served dumplings in the proper tray, as well as the following parties after them (2 groups).
It's hard to really comment on the taste of the dumplings when the service effects your entire experience. My parents have had been in culinary for 25+ years, and know when the service is sketchy or explainable for busy-ness or hassle-ness.
To end this review, the manager told me its best to come after the holiday so that I get better service. Oh, that's great to know.
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