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  • Hassle Free is a misnomer. I am a male and I go here for yearly HIV testing, and it is always a huge hassle to try to book an appointment. You have to call them exactly 2 weeks in advance of the date you wish to book your appointment. 13 days before, or 15 days before, out of luck, sorry. Ridiculous policies. Once you are at your coveted appointment that took you 2 months to try to book, you are given a 30 minute lecture-like information session about everything you did sexually. They ask you all sorts of invasive questions too. Sorry but I came for a simple HIV test not to answer 20 questions and be given information that I have known since grade 8. It is a waste of time and I have never been told anything I didn't know. Then when they finally give you the test, they make it all dramatic. They leave the room with the test and then come back several minutes later. Other places I have gone just stay there since you can pretty much tell what it is going to be within a couple minutes. Why create the unnecessary anxiety? The only reason I go here is because it is one of the only places I know that does the HIV rapid test. However I challenge them to cut back on all the fuss and just administer the tests rather than turning it into a huge info session. Maybe if they did that, there would not be a 2 week wait to begin with. By the way I have my doubts as to how "confidential" the HIV test really is. When I wanted to get other std tests done they needed all of my personal information including name etc. So the first test is confidential but the second test isn't? Ummm ok.... Also I found the person who did my test to be very unprofessional. He even made jokes about pricking me with the needle. Maybe he was trying to be funny but usually when you getting serious tests done you aren't really in the mood for that kind of humour.
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