Wow, the service here seems to be getting worse and worse! They seem to have a revolving door of new people working here and today my wife ordered a white chocolate mocha. When we went outside to sit down and enjoy our drinks the barista had made a mocha instead even though the cup had WM on it. When I nicely went inside to get the correct drink made, the barista said "oh my bad" and then remade it without ever saying sorry and then said "here you go" to me when handing the freshly made drink to me. I don't get it??? Is this what customer service has come to??? I'm Very disappointed and will look for another coffee shop in Surprise to go to with my family