I am such a fan of Panera that it pains me to scribe this review, bit I must. As a self proclaimed regular of this location and several others within the Charlotte metro, I have noticed a disturbing trend at this location. While I can imagine that this is quite the profitable location, with bragging rights of over $3,000hr of service, I must report that the cleanliness level of this location has dwindled significantly. One has only to look along the walls, windows, floors, bathrooms to understand what I speak of. I'd like to see this location receive a top to bottom scrubbing and a reinstalling of what I'm sure Panera corporate standards of cleanliness for their sites enforced. For it does little good for the company to invoke a healthy food campaign and the store fail to maintain excellent inviting levels of cleanliness.