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| - DO-NOT-EAT-HERE!!
We went for the first time yesterday to try something different. HUGE mistake... we ordered fried mushrooms, large pizza, and three drinks. But before the food review, let's talk about the drinks and customer service. We immediately noticed that the fountain soda was super flat, I mean it might as well be water flat. So of course, we say something to the restaurant team who tell us they will "look into it". A few minutes pass by and one of the servers comes back and says that the owner "changed the ice" and that the soda is "not flat". Really??? I just drank the water that is pretending to be soda so I know it's flat. After being a little frustrated with the drink situation, our food arrives. DISGUSTING. I've have better frozen pizza then the pizza at Bruno's. Crust was soggy, and the sauce is definitely canned. Super disappointing... did not taste good at all. After letting our frustration build, we decided to not eat and leave. On the way out I approached the owner to let him know that I was disappointed that we would send his 15yo server out to tell us that he said the soda is not flat. When a customer service issue arises, maybe the establishment should take some action to make a disappointing situation better. But instead, he said the soda was not flat. No apologies, no offer to refund the soda. Nothing... after being approached, all he had was excuses at to why the soda was not flat which it clearly was. I asked him several times if he tasted the soda and he could not answer. Ultimately, I could have chalked up the soda thing I guess if the food would have been good but, the food sucked, and so does this place.
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