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| - I went in for the first time today and was hoping for a extraordinary experience based on the lines inside and outside. I waited in line looking at these beautiful pastries that made me more hungry by the second. I was surprised that with the move in today's society there were not a lot of vegetarian options. I decided on the veggie sandwich. I specifically asked the cashier what was on the sandwich because, the were out of menus. She first had to ask someone else who came over and told me there were peppers, onions, mushrooms, and they removed the eggplant then add avocado. That's it on the bread I had chosen. So after all of that and being told they can't make it...wait now they can. Ok, great! I asked can I try the broccoli salad. She said; "we don't sell that." Huh, did I miss something?? You don't sell a salad that's in the display case?? So, she asked the manager if they were aloud to sell those. He stated they were. I asked if the one with broccoli had bacon and since it didn't if I could have a sample. He said they didn't give samples of those. Now these are remade salads like you by in the deli counters! I am a new customer, this is a new establishment, and yet they can't give one sample. It seems ridiculous. Especially since if it didn't have bacon I would by it all the time. In addition I ordered a Napoleon because I am a sucker to a good one!
I waited and my name was called and a young lady came and brought my meal to me. Upon delivery she said my sandwich was something else and I noticed that it had this white sauce dripping all over it!!!! I asked her what that sauce was?? She was slightly rude when she replied, she said that it was their Kneaders sauce and walked off. She didn't bother to make sure the order was correct nor come back and that I was alright. No I sat there wiping this overabundance of sauce that was on both sides of this sandwich( and dripping off when I took that first bite) for 5 min. and yet it was so saturated it did no good. Not to mention the veggies I was expecting....no such luck!!!! I received lettuce, tomato, red onion, and avocado, and provolone. Nothing like the sandwich explained to me!!! To be honest I was more furious about that sauce, especially since I specifically asked what was on the sandwich and that was never mentioned that anything else. I couldn't get up because my place would be taken immediately this place was so busy.
Now for the Napoleon.....the part I wanted to be the saving grace of the meal. I was hoping to dig my fork into some nice beautiful custard in between those thick layers of fluffy whipped cream....Nothing!!! That's all it was whipped cream....I took bite, after bite,..nothing. Finally I threw it away because it was just too much and just whipped cream.
On a positive note, the 12 grain walnut bread I had was absolutely delicious!!! It was soft on the inside and so much flavor!!! I will definitely be buying that bread!
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