My preferred drink is quite simple... tall dark roast with steamed almond milk. Person working there named Julie told they only had medium roast, then grudgingly decided she could do a pour over. She was obviously not a happy person. Great! Got my drink, almond milk barely detectable, was hot, no foam at all. Another employee steamed more for me- she certainly wasn't happy either- sheesh! Can't imagine coming back here or referring anyone here.