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  • Went in a few days ago to take advantage of the buy 3 get 2 free deal. Left the store to find that I had paid full price for 4 items and did not receive the promotional deal and was not told anything at checkout. Went back later that day which they kindly told me to grab another product however when I got home and was reviewing the receipt realized that I should have been refunded for the additional product I paid for on the original transaction. To me this is very inconvenient because this will be my 3rd time going to the store to get this resolved and should have been resolved on my 2nd visit. I have never been into a Bath & Body works where at checkout was not made aware by the cahier of any promotions I may be missing out on and as for the 2nd visit why she did not reimburse me for the extra money I paid is beyond me.
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