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| - Been meaning to write this review for a while, so my apologies to Dave and his business. This past summer our home was hit by copper thieves, just prior to moving in after closing escrow. Needless to say this was a bad time to not have our downstairs A/C unit! After doing some research on Yelp, my wife and I decided to go with Legacy Air. His prices were very reasonable, and we ended up ordering an American Standard unit to replace the one destroyed by the thieves. Unfortunately we did have a mix-up with the installation, and an "Ameristar" unit was installed instead of what we ordered (it's manufactured by American Standard, but it's their "builders grade" brand, which is considered lower quality). We contacted Dave the very next morning to inform him of the incorrect unit installed by one of his techs, and he promptly apologized for it, and didn't hesitate to correct the situation and make things right with us!
Fast forward to our 2nd issue in January, which revolved around the upstairs furnace producing a strong burning smell. Being very concerned of the unit starting a fire, we ceased running it, and gave Dave a call. He came out the very same day, and personally checked things out. He tested our furnace unit, and determined it was fine; however, he suspected it was our digital thermostat unit not telling the blower unit to come on, likely due to low batteries. Since we were returning customers, coupled with the fact he was in and out in less than 10 minutes and didn't need to do any actual repairs, he waived his diagnostics fee for this trip. Well low and behold it turned out Dave was right about the digital thermostat just needing new batteries, and after replacing them everything has ran fine!
All in all, Legacy Air has provided very affordable pricing, exceptional service, and a sorely missed honest business practice that I have not seen in quite some time. I highly recommend this business, and we'll definitely be giving them a call if we need service again!
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