I'm appalled. This location is horrible! I don't like writing reviews, but you need to really consider some people's experience here with how you should expect your services done at this location. The black lady at the desk yelled at me because they cannot forward my brother's mails.. and even had the audacity to make me feel stupid by implying I wasn't doing it right and by saying, "Why are these in different addresses anyway?! Our location don't handle this mail.. but I'll take it from you if you really need it out." She is passive and lazy! Seriously, first of all, why wouldn't I need it out if I waited 40 minutes standing in line in the first place? Second, is it really her business that the addresses are all different? He's in the active duty military and does she really need to know a LONG story of why he has many address changes? Last but not least, I may not know how the USPS system works, so she could just simply explain it to me without raising her voice and giving me an attitude that I'm "doing it all wrong".
If I could give zero stars, I would. Horrible! I left without any services done as she made it harder than it really should have been.