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| - We had dinner at Hunan Garden Restaurant ( Metro Square, 3636 Steeles Ave E, Markham, ON ) on Sept-21-2012, Friday and was surprised how the waitresses' customer service skill and the credibility of this restaurant.
- It's a long menu and I admit that gives customer various choices. However, one of the chubby waitress was not very patient about the speed of people trying to understand what's in the dishes (note: we aren't from china, so not very familiar with Hunan cuisine). She came in between my husband and myself twice, literally invaded the personal space (You can feel her breathing to your hair) and keep peeping what we wrote on the paper she wrote us....... If you see people having hard time with the menu, ask them if they need help or explain to customer you are trying to help, instead of interrupt customers. ..we don't understand what's the rush (as there weren't too many customers in the restaurant at all) and the rude attitude........later on, we saw her again doing the same thing to other customers........It seems this restaurant requires customers to finish reading and make their decisions within 2 mins upon arrival.
- I made phone call about a week ago before visiting this restaurant to confirm the payment method. The lady who answered the phone confirm that they accept credit card.......However, on the day we visited, the waitress told us they only accept Debit and Cash...... I felt kinda weird and decided to make a phone call from the parking lot after we finished the meal.....Again, I asked the same question " do you accept credit card payment?" he lady who answered the phone call said Yes we do...but when I told her that why did one of your waitress just told me that you guys only accept cash or debit card only about 10 mins ago? then that lady responded "ohhhh I forgot that we stop accepting credit card now..." ........... i wonder this is how they cheat on Revenue Canada.
I am really surprised of how this restaurant operates....no wonder there aren't too many customers there by comparing to the number of customers the Backyard Garden restaurant has right beside them.
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