As Misti has already mentioned this place is leaps and bounds ahead of Fletcher Jones Mercedes in every possible way. I had been disrespected and treated like a peon there for almost 3 years and when it came time to buy a new Benz I found one at MB-Henderson and the experience was completely different.
I did all of my buying over the phone which was definitely a strange process but I was able to quickly get the price I wanted and was always put straight through to anyone I needed to speak to. From the sales staff to the finance staff I was treated like I was the only customer they were dealing with and they answered even my dumbest questions like it was of extreme importance.
When I went to pick up my car I was amazed to find how attentive my salesman was in making sure that the car was exactly how I wanted it before I drove away. He even spent an extra hour just showing me how the new buttons compared to my old car worked and programming my garage and gate codes.
The atmosphere at MB-Henderson is definitely laid back while still giving you the kind of respect and service you would expect from a Mercedes-Benz dealer. Thank you for proving to me that good service isn't dead in Las Vegas. Although it's a bit of a trek I will be bringing my new Benz here for EVERY service.