I love the food at Potbelly for a quick lunch or dinner, but I was extremely disappointed by my most recent visit and felt like I needed to post a review.
First of all, the service was terrible. The restaurant was empty but yet it took at least 15 minutes to get my salad and pay. We even had to ask to have someone come to the register. I didn't even get an apology for the wait.
What really put me over the edge was finding a piece of bacon in my vegetarian salad. I don't eat meat and haven't for a couple years, so this was extremely frustrating.