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  • We came here to look for a used truck. Don't let them fool you on the 145-point inspection. They don't do it. I can say that because we bought a used truck. We took it for a test drive and we noticed a loud clunking noise. BTW my husband is a certified mechanic for 35+ years. It was making a horrible clunking noise when he turned the wheel which they promised they would fix if we decided we were going to buy it. We did buy the truck and they promised the next day (Monday) that we would be able to pick it up and take it home. This didn't happen - we went to the dealership as instructed the next day and proceeded to spend nearly two hours there waiting for the truck. Service hadn't even touched it, yet it was 1pm. Not happy. So after wasting two hours in the dealership waiting, my husband (who works graveyards) finally got his truck and went home. Only to get into his newly purchased truck to go to work at 11:00 PM that night to discover a burned out headlight and had to find a parts store open that late at night to purchase the part which he then installed himself - which also made him late for work. This would have been discovered and remediated if the service team were actually doing their job and performing the so-called 145-point check. I never saw evidence that it was done, and we never received any type of checklist to show what was included in said 145-point check, nor any type of assurance that it had actually been done. For all I know, someone just walked around it, called it good and put it out on the lot. THEN - three days later - he gets a call - "you need to come in and sign new financing paperwork". What? Why would you even release a vehicle to someone if the financing wasn't solid and finalized? Then he gets to the dealership and discovers the interest rate has gone DOWN but the payment has gone UP. Bait and switch. After threatening to leave the truck there and take the bus home, the finance folks finally got themselves and the payments straightened out. But we will probably never do business with them again. Shady, shady and we feel that they were not upfront and entirely honest with us during this transaction.
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