I went into Club Tattoo in Planet Hollywood to get my tragus pierced. Theresa greeted me with a smile as soon as I walked in. She was very friendly and provided excellent customer service! She got me set up with Michael, the piercer. Michael helped me find the perfect jewelry and answered all of my questions. He was very professional and knowledgeable. I could tell that he knew what he was doing and loved doing it! We went to the piercing room and everything was very sterile and clean. Michael explained everything that he was doing and made me feel very comfortable as the nerves set in. The piercing itself was very quick and painless, definitely not as bad as I thought it would be! Michael told me how to properly clean the piercing and gave me very good tips on how to care for it. I am very pleased with my experience and will definitely go back for any future piercings or tattoos. I have and will continue to recommend Club Tattoo in Planet Hollywood to all of my friends and family! :D