The mac & cheese here is to die for. I also highly recommend any of the appetizers and the other entrees look great too (I never order anything besides mac & cheese though). Something else I love about the place: great happy hours prices on a satisfactory variety of beer and alcohol.
I'd say this place's service is pretty standard and unremarkable (which I prefer because I'd rather just not focus on restaurant employees in general).
I dislike being here on nights with live music but that's a personal preference too.
The only reason I can't give the place five stars is that their parking is pretty inconvenient during peak times as a valet only or a walk from a nearby office parking lot.