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  • This place de facto markets itself as a delivery and take-out joint. It has tables you can sit at and mentions eating on-site in their materials, but their emphasis is on delivery and take-out--you shouldn't expect a compelling, dine-in experience because that's not who they are. That being said, they are pretty good at what they do. In my book, the yumminess of a Chinese restaurant's shrimp lo mein is a key performance indicator of cooking ability. They do a very good (i.e., a "4.5") shrimp lo mein: not excellent, but very solid. Where they lost 0.5 point is for their skill at "understanding what the customer is saying" and "attention to incoming online orders." The good news is that if you place an order online, it will probably get FAXed to the restaurant. The bad news is that they might not look for it or notice that a FAX has arrived. This was the first time I used their online ordering capability so I also called in to give them my order (telling them that I also made an order online) just to make sure my food was ready when I got there. When I arrived, my food was ready, but only because I'd called in: when I asked the person at the counter if my online order arrived, he said, "Shrimp lo mein?" I said, "Yes, but did you receive my online order?" To which he replied, "Shrimp lo mein?" We did that again before I told him to get someone else to the front. That other person understood my question the second time I asked it, looked under the counter, and pulled up the heretofore ignored incoming FAX of my order. He then looked at me and said, "Yeah, we got it." Advice: call in your order.
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