Very upset. I came home from work today to see our poor 11 year Rhodesian ridgeback laying in pain after her grooming. Apparently whomever cut her nails, cut them so short her paws were bleeding. We have gone here plenty of times and always been more than satisfied. Our hearts are broken for our poor baby and we will not be returning for anymore services and hope no one has to see their fur babies go through such a traumatic experience.