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  • There are so many reasons to give this Bashas only one star (or less). My first complaint is the lack of staffing either available, or willing to help. Rarely do they have more than one or two aisles open for checkout, and even the self service checkout is run by one of the cashiers inconveniently located at the single open checkout lane. Therefore, anyone checking out in self service that has (1) any alcoholic beverages, (2) any coupons, (3) has to input their phone number for their Bashas "rewards" because they don't have their card with them ,(4) wants to pay by check, (5) has fruit/vegetables that don't show up on the screen as options, (6) well....you get the point - ALL have to wait for the cashier to leave their station to come re-instate your checkout after it's been frozen by the automated system. In addition, this morning I ran into Bashas on my way to work for my staple morning Diet Coke, and EVERY lane (including all of the self checkout lanes) was roped off except one. There were no less than 6 people in line ahead of me, all with significant groceries, and the checkout clerk (who was working at the speed of molassas) didn't call for additional assistance until 4 more people joined the line behind me. And even then, no one came to help. In addition to the terrible (and terribly slow) service, the location of products on occasion mystifies me. Why is the canned tuna located in the Asian section? Why are tortillas located at the end of the chip aisle (rather than the Mexican section?) The don't even CARRY Truffle Oil! The only thing I really like about this Bashas is it's cool wine chiller. Place a room temperature bottle of wine in the chiller for no more than 4 minutes, and you're ready to join your party with a perfectly chilled Chardonnay. That is why they get the one star I'm offering them.
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