Went to the Guru Crew to have a screen on a ipod heir website gives quoytes on cost of screene replacement of 3g and 4g. when i got there and showed them the device the gentleman working the counter said that it was a ipod they couldnt fix because they neither had the parts or tools. so let me get this right, you advertise you fix ipods both 3 and 4 g but cant fix the one i bring in? After i left, took it to a place on spring mountain called smart fix. He took one look at it and said, no problem will be done in an hour. It cost $75 and was done in about an hour and the screen looks great. So not a good experience with guru crew. they nee dto learn more about customer service, if you cant fix it then suggest someone who can. I asked if he knew anyone who could fix it, he said no. just a poorly ran business.