My mother just had surgery here. The nurses were AWESOME!!! They took good are of mom. The reviews are right about having to roam from department to department to get preop paperwork done. But that means you don't have to really wait for them to call you... Just go up to the counter and hand them the paperwork. Once they start preop they do all the work and if you have to move they wheelchair you around... They were very accommodating when it came to staying with mom until surgery. The real stars there were the nurses!!! You'd think they were computer analyst with how much computer typing and checking they had to do all while smiling and being caring.