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  • Absolutely THE WORST customer service I have EVER received at a place like this. Story goes like this...I watched the employees repeatedly pour out nearly 1/2 of the blender into the sink after each smoothie made., wasting tons of perfectly edible food. As someone who likes to give back and help out where I can, I asked the girl to please save the remaining smoothie so that 1) I could try to find someone homeless to give the remaining smoothie to or 2) take it home to my little brother. At first she was very kind about it, and told me she would be more than happy to do so. 7-8 smoothies made later when I finally thought my smoothie was up, and after watching the other employee (a very nice guy btw) pour the remaining content of the blender into a cup on the side, the woman told me that actually was not my smoothie. Fine, no issue. But then...girls goes and whispers to her colleague to discreetly take the other cup into the back. So, I clearly watched him take the remaining smoothie (the same exact one I had ordered mind you) and take it into the back stock area. The girl then told me mine was up next and told me it would be done in just a minute. I kindly reminded her again to put the contents of the leftovers into a side cup and she nodded in agreement. Immediately after pouring my smoothie, however, she turned her back and dumped water into the blender, turned back to me and said "OOPS! So sorry, I forgot you wanted the rest on the side!" Homegirl clearly thought I was born yesterday because she continued to defend herself claiming it was "an accident." Yeah, not buying it - 100% intentional and hands down some of the shittiest customer service I have personally ever received anywhere ever. The manager should be ashamed to have someone willing to behave so childishly. Oh let's also not forgot that she claimed having never asked her colleague to take the other smoothie and put it in the back. Watch your damn video surveillance and I promise you, promise you, you will see who was right.
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