We went to Ben & Florentines this morning and we will never darken their doors again. We were asked if we wanted coffee almost as soon as we sat down and then waited ages to get it and then waited even longer to place our order. My husband ordered Eggs Bennedict, which he said he would never have again. The muffin was burnt on the bottom and sauce looked like it has been around for a week. I ordered 2 eggs poached with back bacon and a side of sausage and brown toast (which was right on the menu). The waitress came with what was supposed to be my order and when I told her that what she brought was not back bacon and i had to argue with her. The sausages looked liked they had been cooked two weeks ahead. Finally when I did finally get my meal, the waitress said she was sorry but she did not know what back bacon was and it was the first time she had served it (maybe a little more training would help). Toast was very cold with butter that would not sink in. Now I know why Pettinos is so busy, with they're great food and much nicer atmosphere.