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  • This used to be our supermercado but not any more. These past months the customer service skills in this place has gone steadily on a decline. There seems to be an influx of employees with a misconception that the customer satisfaction is of no importance and they are quick to argue with you. There is a sense of hostility through out the departments and management is worse. Cashiers call on management like a child calls on their parent for defense and that's exactly what you receive from them. i.e. The cashier charged us for 2 croissants and when I tried to explain they where not croissants we met with an arguing cashier and manager ......dude I know what a croissant looks like I've worked at a bakery !! Please if corporate is reading this have your personnel go to a customer service class or at least a personal interaction class of some sort to deal with customers! That's why the one star ...this is on a regular basis this is not a isolated occurrence
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