I was disappointed because they had such great reviews. But after giving this place 2 tries with unsatisfactory results, I've decided to no longer waste my time here.
The quality of service you receive depends on who you get as your nail technician. My usual salon was fully booked so I decided to give this another try.
I received an "ok" service the first time I went. The second time though, was a joke. While the girl who was working on me was sweet, she was overly chatty, and seemed very inexperienced. She cut my toe nails unevenly, dug in the skin and now they are hurting pretty bad. Not to mention the uneven coat of color she put on. They were all over my cuticles, skin, etc. I feel like I could have painted them better myself..
Lastly, I do no need to hear about your work politics and how much you hate being there. Please stay professional and keep your internal business to yourself.
Update: I've added 1 more star because the owner has reached out to me to resolve the issue. While I appreciate her effort, I have politely declined the offer. I do like that the owner is actually trying to amend the issue since not many business owners are like that - thank you.