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| - I've been going to Laz for almost 15 years, and he deserves 5 stars for sure. He cuts my hair right and fast every time, and is always super friendly. I've always made an appointment by phone or online with no problem, and know that I will have to wait if I don't. I was super bummed to find out yesterday that Laz is moving on to open his own franchise very far away. I wish him well, but I won't come to V's Arcadia if he's not there.
My 3 star rating is for the company and experience as a whole. If I wasn't loyal to Laz, I would never come here. The haircuts are $21 + tip which is a lot for a 5 minute haircut in my opinion, and the prices are going up again in a couple weeks.... and the parking is a complete joke with Arcadia Tavern and the valet situation. There are not enough parking spots to accommodate that business, and they should have done something about it when they moved in. I'm not getting my car valet'd for my 5 minute haircut to tip some kid to park my car. Biggest silly scam business ever. I've had to park my car up on the sidewalk at the west exit of the complex on multiple occasions, hoping I wouldn't get towed or hit by another car as they leave. The parking situation hurts business for everyone in that complex, as you can imagine how many people just go elsewhere since there is never anywhere to park... And you can't help but notice the barbers constantly cracking jokes with each other and clowning on people in multiple foreign tongues all the time. It is off-putting and unprofessional, esp. if you're a new customer. Yesterday the barber in chair 2 was talking to his client, and cussing very loudly with a child sitting in a waiting chair right behind him. It's just what they do there, and it is unprofessional.
I wish Laz all the best and will miss him for sure, but will be looking for a new place to go that is more wallet friendly and convenient.
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