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  • As much as I love Jet's Pizza, this location is the worst. On a Sunday during football games, their website says they're open until 11pm. Well, it does until you try to order anyway, then it claims they're closed. Trying to call their number is met with a constant busy signal. Now, I know what you're thinking. Maybe they're having website trouble right? I'd agree if this were a one time thing, but this happens all the time. Things get even worse if you actually do manage to get through to them and anything goes wrong. They have the rudest staff of any pizza place I've worked with. Argumentative, snippy, and sarcastic are a few of the most apt descriptors for them. Not to mention they will flat out lie to you and say that you're not in their delivery area if they don't feel like making your pizza. I'm less than 5 miles from them in a very safe part of the city and got this line, after they'd already delivered to me twice before. I've given them a couple of tries because I do love Jet's Pizza. But it doesn't matter how good the product is if the customer service sucks. I think I'll make the drive to the Matthews location if I get the craving for them again.
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