My first visit was the day before the big re grand opening. Met with George who was very helpful and informative while answering my questions. He invited me back to the event the next day. When I arrived on Saturday, the store was packed with customers and reps. George was busy, But Joe was able to quickly help me with the weapon I had selected. The transaction was quick and professional, and Joe helped me select a few other extras. Everyone I saw was helpful and pleasant, and the store has a great selection. Nice job Guns Etc.......I'll be back.