They do NOT care about animals. I had been taking bothof my dogs there for 4 years for regular veterinary care. My youngest dog came down with stomach cancer while I was unemployed, she needed to be euthanized and I made an appointment, put my poor bloated sick dog into the car and took her for her final visit. They demanded I pay up front before she was even seen by a vet and I asked for billing, having been a years-long patient who has always paid I didn't think it would be an issue, especially considering the pain my dog was in. They refused to do the euthanization and would rather leave a sick animal (years long animal patient of theirs! ) in pain and suffering than to do the courtesy of sending a bill to a regular customer. DISGUSTING. Who does that? Never will I take another animal there, I now have a new vet that actually cares about animals and how they feel and whether they are in pain.
UPDATED FEB 2016: Owner of this veterinary practice finally figured out what Yelp is and contacted me for details about my experience. I provided her with the necessary information and she harassed me implying my dog was not a regular patient because there were a few years that she didn't have a visit. Well no, she was in good health and didn't need to be seen. Regardless she had been seen there at least 5 times since 2008. That was who we considered our vet. She then insisted my dog HAD been euthanized there (SHE WAS NOT ) and asked me to change or remove my Yelp review even though I had asked her to please stop contacting me because I didn't want to have to emotionally relive this HORRIFIC experience every time she contacted me. I am not changing my review nor am I removing it. This review was the truth of what happened. So if that gives you a little more insight into how this business is run, there you have it. PS: Check Google Reviews for more sad stories and also Search Avalon Veterinary Clinic Pittsurgh on Facebook for yet another horror story from another patient from October 2015.