This was my first time rock climbing and I had a really positive experience. We had a groupon deal and it was definitely worth it.
When you walk in you get greeted and they ask if you have done rock climbing before. You then sign a few papers and watch a video. Someone watches you to make sure you put on the equipment correctly. Once you are done with all that, you are free to roam! They had a lot of different styles/levels. It was fun to try all of them. We didn't have to wait for anything to climb since the place is so large. There is also drinks and snacks if you want to purchase anything.
We were there for about 2.5 hours and it was so fun and worth it! We would definitely go back again!