This place is in a house..Yes in a house. Most of the massage rooms are in the basement where you can hear foot steps and people talking upstairs. The guy sitting on front desk has no cust serv experience and is very arrogant. The gowns and towels given during the massages are very worn off and skimpy looking. The girls doing massage can hardly speak English and will keep on asking every two minutes "Are you ok??". I will not be going back. My wife and I got a coupon on Wagjag and decided to check out this place and it turned out to be a not so pleasant experience. I would not recommend this place to anyone..