I feel that Aria is often overlooked...it's the restaurant that you pass by, hear about and have good intentions of going but never/rarely make it there. Well tonight I made it there. There was an event being held for a nonprofit in the Bubble Room (which is a small but beautiful space) and my experience was so-so. Although the event benefited the nonprofit and there were a small amount of volunteers floating about it did not seem that Aria was equipped to handle such a large group. At one point I could not even find a napkin--and I did ask! During the event there were passed appetizers and they were pretty tasty. I also had a glass of champagne that delicious. I am intrigued to come back for an entree but the only thing holding me back is the sub par customer service.