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| - I purchased the groupon for 3 IPL treatments for $91. Called twice to schedule an appt.; had to leave a message but no call back. Called again on day 3 and finally spoke to Chris, who immediately put me on hold, no big deal, he told me he was "slammed" and that he was the only one there, booking AND doing treatments..... that should have been a red flag! Anyway, after I booked the appt., Chris asked if I purchased the 1 or 3 package. I said 3, then he said there is a one-time $20 booking fee payable at check-in. I told him I had purchased many groupons and have never paid such a fee. After some back and forth and irritation on both sides, Chris went on to tell me that the treatments are regularly $125 each and the $20 is their fee in addition to the groupon price. At that point, I told him I didn't like the "shady business practices" and I wouldn't trust them to do any treatments on me anyway and that I planned to get a refund from groupon. I also told him that I would be sure to post my experience. I suspect that I didn't get a call back the first two calls because the third day is the last day to get a refund from groupon. THANKFULLY, it was the third day that I called and was able to get a full refund. Again, I have never been asked to pay an additional amount above and beyond any tax or gratuity for any groupon. Sounds like they are also scamming groupon. BEWARE OF THIS PLACE!!!!
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