Had a reservation for a group of 20 people. In order to book the 20 people we had to preorder our meals 24 hours in advance.
We arrived and they were 30 minutes late seating us and the entrees were coming out before we were all seated. Soups and salads came out after I had finished my meal.
I was embarrassed as it was a large family gathering and the restaurant really failed from every aspect of operation at a food service site.