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  • I don't know if I just picked a bad/busy time to go, but I had a terrible experience with the service here. I was seated in the middle area, at the long counter thing. No one came to check on us or take our order, even as they were seating other people around us. In the end, I had to flag the waitress down and ask if we could place our order. Apparently you are supposed to get complimentary popcorn, but we never got any. Were we supposed to request it ourselves? Or does it only come with an order of food? I saw some on other tables, but again, we weren't offered any, so I was once again unimpressed. I got a mango green tea with tapioca. The drink was okay, nothing special, but I was thrown off by the fact that they had different sizes of tapioca in my drink. I didn't like it, because I thought the texture of the small ones was really weird. Struggles ensued again when we wanted to get our bill and leave. Even while the pair beside us was paying, the waiter totally ignored us and just walked away. I had to flag down another waitress to get the bill, and then no one came around with the machine so I could actually pay. I was about to just go to the front and pay, but then FINALLY someone came around. Overall I was VERY displeased with the service and the fact that they were so inattentive. Although I get that it was busy when we first came in (the place was packed), by the time we were ready to leave (almost 1 AM), the place was only half full, so there really is no excuse for the difficulty we had getting our bill. Quite honestly there is nothing at this place that would entice me to come again.
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