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  • I purchased a Groupon for this salon so I could give it a try, I'm looking for a good place on the west side to have my hair done. I was really excited after looking at the website, it looked like a really nice place. So, I made my appointment and gave it a try. I wear my hair in a chin length bob with little bit of layering in the back, a cut that is pretty common and most stylists can do a pretty decent job on the cut. Meshell seemed baffled, she didn't undercut the bottom, the sides were uneven and the layers were really chunky. After struggling with my hair for a week I called and tried to have my hair fixed. I was told Meshell is one of their best stylists, that she has never had a complaint, and that this salon does not undercut bobs. Huh? Jerrie B seems to be happy with lesser service because she bought her groupon at a discount, but I didn't purchase the groupon to be treated like a cut rate customer, I purchased it so I could give a new salon a chance. I had the cut redone at a reputable salon and once again have my sleek bob that takes 5 minutes to style, not the 20 minutes it took to style the mess that Meshell made of my hair. The only bright spot is that the rose studio did refund the unused portion of my groupon.
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