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| - I love this hotel. For some, it might seem too 'far' from downtown (3 blocks), but for me it's in great location. Walk to everything, including the Stadium, Convention Center, Downtown, and the Epicenter.
Service is great - I would expect it! It's the Westin! From the time you get out of a scorching hot taxi (even with air conditioning on) up until the time you leave at 6 in the morning 3 days later. I haven't experience a single hiccup (except a spider in my bathtub that scared the hell out of me one night).
Amenities are great:
Room - 4 stars. Last time I was here, I got a room with a great walking shower bathroom. This time, it was the regular small bathroom. Last time, my friend managed to get a room with a treadmill (yes, they exist!), this time they were all sold out. I got stuck on the 6th floor, she got stuck on the fourth floor. This was an upgrade for me, as last time I was on the 4th floor as well. Ok, enough bitching. The rooms are great. Beds are called heavenly for a reason and all the condiments and towels and sheets are so fresh you feel energized be mere being in the room. Air Conditioning is a bit loud so either turn if off for the night or bring ear plugs.
Gym - 5 stars. From the variety of the workout options to the gym facilities - everything screams class. Perfectomundo! Individual TV screens for every machine (bike, elliptical, treadmill) help time pass by while working out and watching "True Blood" on HBO. Hmmm. Plenty of channels to choose from, though. Sauna, showers, and the locker room are squeaky clean with plenty of extra shampoo, lotion and mouth wash.
Pool - 3 stars. Even though this is a great big lap pool, it's too shallow - only 3 1/2 feet deep. I understand that they don't want kids to drown there if unattended, but come on, waist-deep pool is not very appealing to me.
Ember Grill - 4 stars. I have only been here for breakfast - I can't complain, except for the prices. $18 for breakfast is a little steep. However, you can eat all you want from 6 a.m. to 10 a.m. and nobody will kick you out (not that I have done that, I swear!).
Business Center - 1 star. Ok, what they call a business center is actually a 50 square foot room with 3 workstations, a printer and a fax machine. Internet is pay-per-minute, except to check in on your airline's website and print the boarding pass (which was actually all I needed from the Business Center). However, for travelers who actually need a business center - better bring the laptop and stay in your room with $12.95/day internet service.
Airport Transportation - 5 stars. Checking out at 4 a.m.? Take advantage of the flat rate towncar that will take you directly to the airport. Air-conditioned bliss!
Ok, let's summarize: I would give this hotel a solid 4 stars and would definitely stay here again. Not because I have to, but because I loved it twice!
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