If you go to this service department, get ready to bend over. I took our Q60 in for 30k mile service. They quoted me over $800. Stupid me for not walking out the door. This was our first ever "milestone" service on our first ever Infiniti car. I was shocked at the cost, and could only think it is just ridiculously expensive to own an Infiniti. They had it for the day, and I got out the door for just under $900, with ALL of the vehicles fluids changed, (but left with split wiper blades). My subsequent research showed that this type service was a totally unnecessary at 30,000 miles. My service should have been in the $300-400 range at the dealer, and $250 at an independent. I assure you, this car will never be serviced by Infiniti again, nor will I do any kind of business with this crooked dealership. Find a good independent shop and save yourself the costly and humiliating experience of being raped by your Infiniti dealer.