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| - I hate this place. If you read my reviews i'm pretty forgiving, or i'm polite.
NOT that my opinion is always spot on but still. This is the first 1 star and if I could give a half star I WOULD!
My family celebrates birthdays, anniversaries, all sorts here. AND I HATE IT. I have now started making up excuses not to go if they say there celebrating it here. I feel sorry for my aunts/uncles who pay so much per person for such crap food, and crap service. So why go if ill already be a debby downer.
The food is not all that great to begin with usually warm close to being cold than it being hot going to warm..kind of like it was just sitting in the back just waiting for the tray of food outside to be consumed and tada refill right away!. The interior looks dirty from the minute you walk in from the tons of people walking in with their kids and slapping their snot, or saliva all over the doors. Only to see this clean when the people are all either gone or away from the front.
The floors are sticky even going on carpeted areas, which shouldn't be sticky but it is.
The washroom's smell, and it doesn't look like anyone clears out the garbage as often as possible.
The staff don't even greet you with a smile, nor do they even care if you need anything.
I think what's change my family's mind about going here is when the party is over and its now time to compare the count, they always double count people. WHY...When we confirmed a certain amount of people we usually go UNDER not over because going over we have to pay for people who dont show up.
ok we confirm 120 people but 125 people show up...we pay extra thats fine. but if we confirm 130 and only 125 show up we still somehow had to pay 5 extra people.
NOW. They still dont give enough tables, chairs or room when you confirm 120 people it was like 100 chairs and all squished into this small area when clearly they could have given us a private room not having to share with another event or have their other patrons annoyed with how loud our party was getting when all they wanted was a peaceful lunch.
Again because there wasnt enough chairs and table and room for at least 120 when people sat down they were being counted again because new cutlery and cups were provided. My Grandfather said to the woman to stop taking his cup and cutlery she said it was her job he said well stop adding another line to your damn paper! Ive been here since the beginning of the party!
ANYWAY as if that wasnt enough these people expected a tip of like 100+ dollars. I have no problem giving tip. BUT staff was hard to approach, they even told my aunt to wait when all she was asking for was smaller plates for cake which in the end she just walked up to the dessert area and grabbed herself. There is another reason but I want to keep that for myself I do not want to get into trouble for blasting this on the internet...
Parking is huge its right next to the movies, and a kid play place, and a jewelry store. It is Scarborough so keep all valuables out of sight.
Hope this review helps you avoid this place!
SOMEONE TELL ME WHY IS THE IMPERIAL BUFFET IN MISSISSAUGA SO MUCH BETTER? That will be my next review! They actually get 5 stars from me!
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