Dear lord, this place is a mess. Old Navy is Old Navy and I've never been a huge fan, but it's good for some things (plain tshirts, sweatshirts...) and I'm glad I know generally what my size is here, because going to these stores is torture. Whether there's a crowd or not, this store is never tidy and it requires a lot of patience. I only come here if I'm really bored and already in the area.