Wow! I have to give them 5 stars because they gave me a really great deal. They were going to charge me $10 for replacing some screws on my fender, but they waived the fee! When I told my family, they were pretty adamant about calling the business back and paying the money, so Fletcher's might've gotten it after all. But, needless to say, I was happy and grateful. Also, I was pleasantly surprised at the wait time. When I pulled up there were quite a few cars already there so I thought it would take all day. I was probably waiting for less than half an hour. I will definitely go back there if I have any serious car trouble.