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| - I want to start off, this was our go to spot, we live nearby and have told many people about this spot, all of them loved it as much as we have. Also, I NEVER give bad reviews or even complain about service. Something happened here. We arrived at 5:35, waitress came just shy of happy hour ending at 6 to take our drink order. She brought us our drinks and took our sushi order. We finished our drinks around 6:15, around 6:40 I had asked the girl that seats people/cleans tables if she could send our waitress over to get us additional drinks. The girl brought our drinks herself and said they were just busy, I cancelled our edamame order at this time as I was certain our sushi was going to be out any second. Our spicy tuna roll came out with no plates, soy, or little dishes to mix the soy and wasabi in. Same girl brought us plates and soy but told us all the little dishes were dirty, we mixed the soy and creamy? Wasabi on our plates. While we are waiting for our food we see our waitress bring a rainbow roll (which was part of our order) to a table that had gotten there about 30-45 mins after we ordered, she knew them quite well and had been conversing with them. About ten minutes passed and our waitress (first we have seen her at our table since first drink delivery an hour ago) brings us our edamame to which I again said, no thank you. She asked if we still wanted our sushi to which I replied yes if it's coming soon. Our table neighbors laugh with us and say we heard you cancel that a while ago. We finally receive the remaining 2/3 rolls about 1:20 mins after we arrive, we eat them and patiently wait for our bill. While waiting our waitress brings out our first spicy tuna roll (xtra spicy like we ordered... I laugh and say we already ate one (not xtra spicy)... between waiting for our bill, giving our CC, and then waiting for our credit card to return was another 15 mins. This is just crazy, no matter what the day, what the special. This is a very small restaurant, if food was taking a long time, no worries, keep the drinks coming, I'm a happy camper and completely understanding. Completely ignore me and make us wait forever, I have to assume the worst for the restaurant. To make sure, I even asked the girl that does everything but take orders, "are you guys short staffed tonight?" To which she replied no, it's just Friday. The good news. We really enjoyed having a good laugh with our table neighbor who experienced equally terrible service, it really became comical between the two of our tables by the end of it. It breaks my heart, but I will not be returning to this place, and I imagine every one else outside suffering right along with us there tonight shares in our dismay.
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